Hey everyone, I’ve been wondering if a CRM can help with tracking customer reviews across multiple platforms, like Google and social media, alongside Magento data. Is this a common CRM feature? I’d love a centralized way to manage reviews and respond to customer feedback efficiently.
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Managing reviews across platforms is simpler with CRM tools that integrate Magento data. Solutions like Amasty, built for magento 2 contact us page , centralize feedback from Google, social media, and your store. This allows you to track, analyze, and respond to reviews efficiently, improving customer satisfaction.
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